Frequent Questions & Answers

Q: Do you ship internationally?

Yes! We ship to 100+ countries worldwide .

Q: Is OUFER's jewelry suitable for fresh piercings?

We recommend using our jewelry for healed piercings . For fresh piercings, ASTM F-136 titanium, internal threaded, and threadless designs is better choice, also can consult a professional piercer.

Q: What material is best for sensitive skin?

ASTM F-136 Titanium 14K Solid Gold These are the safest, hypoallergenic options.

Q: Are OUFER‘s ’piercing jewelry pieces safe and hypoallergenic?

Yes! OUFER BODY JEWELRY uses ASTM F-136 titanium, 316L stainless steel, 14K solid gold, and 925 sterling silver . These materials are nickel-free and hypoallergenic , suitable for piercings. But for sensitive skin, we strong recommend F136 titanium, which can help with wound healing.

Q: Is your titanium real ASTM F-136?

Yes, we use Titanium 6Al-4V-ELI ASTM F-136 , the same grade used by professional piercing studios.

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Orders & Shipping

How fast do you ship orders?

All in-stock orders will be shipped within 1–2 business days (there may be slight delays during Black Friday and Cyber Monday sales and holidays).

Do you ship internationally?

Yes! We ship to 100+ countries worldwide.

How can I track my package?

A tracking number will be emailed once the order shiped.Alternatively, you can check the tracking information directly on your order page.

Can I modify or cancel my order?

Contact our customer service immediately if you need to change your shipping address, size, or cancel your order. Orders can only be modified or canceled before shipment. Once shipped, changes or cancellations aren't possible.

Piercing Safety & Wearing Guide

Is OUFER's jewelry suitable for fresh piercings?

We recommend using our jewelry for healed piercings. For fresh piercings, ASTM F-136 titanium, internal threaded, and threadless designs is better choice, also can consult a professional piercer.

What material is best for sensitive skin?

ASTM F-136 Titanium
14K Solid Gold
These are the safest, hypoallergenic options.

How should I clean my piercing jewelry?

Warm water + mild soap is enough.
Avoid harsh chemicals.

Product & Materials

Are OUFER‘s ’piercing jewelry pieces safe and hypoallergenic?

Yes! OUFER BODY JEWELRY uses ASTM F-136 titanium, 316L stainless steel, 14K solid gold, and 925 sterling silver. These materials are nickel-free and hypoallergenic, suitable for piercings. But for sensitive skin, we strong recommend F136 titanium, which can help with wound healing.

Is your titanium real ASTM F-136?

Yes, we use Titanium 6Al-4V-ELI ASTM F-136, the same grade used by professional piercing studios.

Can I shower or swim with your jewelry on?

For all the jewelry and materials, we don't recommend stay in contact with water for long time.

It is available with water for a short time.

Size & Fit Guide

What bar length should I choose?

Common Recommendations:
Belly Ring: 8-14mm
Nostril: 6-9mm
Septum:8-12mm
Nose Stud:6-7mm
Conch: 10-14mm
Helix: 6-12mm
Daith:6-10mm
Cartilage/Tragus: 6mm
Industrial: 14G, length varies per anatomy
Nipple-straight barbell:10-14mm
Nipple-clicker:12-16mm
Tongue:12-16mm
Lip:8-10mm

How do I know what gauge to choose?

Common Standards:
Septum: 16G
Nostril: 20G/18G
Belly Ring: 14G
Cartilage: 16G
Tongue/Industrial: 14G
Lip:16G
Nipple:14G

Payment & Discounts

What payment methods do you accept?

Visa, MasterCard, PayPal, Apple Pay, Shop Pay, Klarna/Afterpay...

Why isn’t my discount code working?

Possible reasons:

Cannot combine with other promos
Minimum order not met
Code expired

I see my card was charged twice. Is this a problem?

Don’t worry! It might be a pre-authorization, still pending. It usually releases back to your account within a few days.

Customer Support

How do I contact with OUFER BODY JEWELRY?

Email us at support@ouferbodyjewelry.com or DM us on Instagram/Facebook.We reply within 24–48 hours.

I emailed but haven’t received a reply.

Check your spam/junk folder first. If you still don’t see our response, feel free to resend your email a couple of times.

Customized Jewelry

Do you offer custom jewelry?

Yes! For 14k products, we offer customization. Simply send our customer service your preferred style, size, and any special requests.